Privacy policy

Last updated: September 1, 2026

Tekhne operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tekhne is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at customercare@tekhnegarments.com or contact us at 266 Jongro-gu, D-64, Musinsa Studio, 4th Fl, 03198 Jongno District, Seoul, South Korea. For the purpose of applicable data protection laws, we are the data controller of your personal information.

테크네 개인정보처리방침

테크네(이하 '회사')는 이용자의 개인정보를 중요시하며, 「개인정보 보호법」 및 「전자상거래 등에서의 소비자보호에 관한 법률」 등 관련 법령을 준수하고 있습니다. 회사는 본 개인정보처리방침을 통해 이용자가 제공하는 개인정보가 어떠한 용도와 방식으로 이용되고 있으며, 개인정보 보호를 위해 어떠한 조치가 취해지고 있는지 알려드립니다.

제1조 (개인정보의 수집 항목 및 수집 방법)

회사는 원활한 고객 상담, 각종 서비스 제공 및 상품 배송을 위해 아래와 같은 개인정보를 수집하고 있습니다.

수집 항목 [필수]

회원가입 시: 성명, 이메일 주소, 비밀번호, 휴대전화번호, 국가/언어 정보
상품 주문 및 결제 시: 주문자 및 수령인 정보(성명, 배송지 주소, 휴대전화번호, 이메일 주소), 통관고유부호(해외 배송 및 통관 시 필요에 한함), 결제 정보(카드사명, 결제 승인번호, 계좌 정보 등 / 카드번호 등 민감 결제 정보는 PG사에서 직접 처리하며 회사는 보관하지 않음)
고객 문의 및 CS 시: 성명, 이메일, 휴대전화번호, 주문/결제 내역, 문의 내용
서비스 이용 과정에서 자동 생성·수집되는 정보: IP 주소, 쿠키(Cookie), 접속 로그, 서비스 이용 기록, 기기 정보 및 브라우저 정보

수집 방법

웹사이트(회원가입, 주문서 작성, 게시판, 상담 채널)를 통한 이용자의 직접 입력
로그 분석 프로그램을 통한 자동 수집

제2조 (개인정보의 수집 및 이용 목적)

회사는 수집한 개인정보를 다음의 목적을 위해 활용합니다.

계약 이행 및 서비스 제공: 상품 배송, 주문/결제/환불 처리, 금융거래 본인 인증, 주문 내역 확인 및 배송 상태 안내
회원 관리: 회원제 서비스 이용에 따른 본인 확인, 개인 식별, 불량 회원의 부정 이용 방지, 가입 의사 확인, 고객 불만 및 민원 처리, 고지사항 전달
마케팅 및 광고 활용 (선택 동의 시에 한함): 신규 상품·서비스 안내, 이벤트 정보 및 혜택 제공, 맞춤형 서비스 제공

제3조 (개인정보의 보유 및 이용 기간)

회사는 원칙적으로 개인정보 수집 및 이용 목적이 달성된 후에는 해당 정보를 지체 없이 파기합니다. 단, 관계 법령의 규정에 의하여 보존할 필요가 있는 경우 회사는 아래와 같이 법령에서 정한 기간 동안 개인정보를 보관합니다.

회사 내부 방침에 의한 정보 보유

회원 탈퇴 시: 부정이용 방지 및 CS 대응을 위해 탈퇴일로부터 30일간 보관 후 파기

관련 법령에 의한 정보 보유 (전자상거래 등에서의 소비자보호에 관한 법률 등)

계약 또는 청약철회 등에 관한 기록: 5년
대금결제 및 재화 등의 공급에 관한 기록: 5년
소비자의 불만 또는 분쟁처리에 관한 기록: 3년
표시/광고에 관한 기록: 6개월
웹사이트 방문에 관한 기록 (통신비밀보호법): 3개월

제4조 (개인정보의 파기 절차 및 방법)

파기 절차: 이용자가 입력한 정보는 목적 달성 후 별도의 DB(종이의 경우 별도의 서류함)에 옮겨져 내부 방침 및 기타 관련 법령에 따라 일정 기간 저장된 후 파기됩니다.
파기 방법: 전자적 파일 형태로 저장된 개인정보는 기록을 재생할 수 없는 기술적 방법을 사용하여 영구 삭제하며, 종이 문서에 기록된 개인정보는 분쇄기로 분쇄하거나 소각하여 파기합니다.

제5조 (개인정보 처리 위탁 및 국외 이전)

회사는 원활한 글로벌 쇼핑몰 운영 및 서비스 제공을 위해 아래와 같이 개인정보 처리 업무를 위탁 및 국외 이전하고 있습니다.

국내외 업무 위탁 현황

토스페이먼츠(Toss Payments) | 국내 결제 승인, 정산 및 에스크로 결제 처리
페이팔(PayPal Pte. Ltd.) | 글로벌 해외 결제 승인 및 정산 처리
CJ대한통운/우체국택배 | 국내 주문 상품 배송 및 반품 수거
우체국 EMS/DHL/FedEx] | 글로벌 해외 주문 상품 배송 및 통관 업무 대행

개인정보의 국외 이전 회사는 글로벌 이커머스 솔루션인 Shopify를 사용하여 쇼핑몰 인프라를 구축하고 있으며, 다음과 같이 데이터가 국외로 이전되어 안전하게 보관·처리됩니다.

이전받는 자: Shopify Inc. 및 그 계열사 (Shopify Commerce Singapore Pte. Ltd. 등)
이전되는 국가: 캐나다(본사), 미국, 싱가포르 등 Shopify 글로벌 데이터 센터 소재지
이전 일시 및 방법: 서비스 이용, 주문 및 결제 시 인터넷 네트워크를 통해 암호화되어 수시 전송
이전 목적: 쇼핑몰 호스팅 인프라 제공, 주문/결제 데이터 처리, 시스템 보안 및 데이터 백업
이전 항목: 이름, 이메일, 전화번호, 배송지 주소, 주문 및 결제 내역, 접속 로그
보유 및 이용 기간: 회원 탈퇴 시 또는 서비스 계약 종료 시까지 (법령에 따른 보존 기간 준수)

제6조 (이용자 및 법정대리인의 권리와 그 행사 방법)

이용자는 언제든지 등록되어 있는 자신의 개인정보를 조회하거나 수정할 수 있으며, 회원 탈퇴(가입 해지)를 요청할 수 있습니다.
개인정보 조회 및 수정을 위해서는 사이트 내 '마이페이지(My Account)'에서 직접 변경하거나, 개인정보 보호책임자에게 이메일 또는 서면으로 요청하시면 지체 없이 조치하겠습니다.
이용자가 개인정보의 오류에 대한 정정을 요청하신 경우에는 정정을 완료하기 전까지 당해 개인정보를 이용 또는 제공하지 않습니다.

제7조 (개인정보 자동 수집 장치의 설치·운영 및 거부에 관한 사항)

회사는 이용자에게 개별적인 맞춤 서비스를 제공하기 위해 이용 정보를 저장하고 수시로 불러오는 '쿠키(Cookie)'를 사용합니다.
쿠키는 웹사이트를 운영하는 데 이용되는 서버가 이용자의 컴퓨터 브라우저에 보내는 소량의 정보이며 이용자 PC의 하드디스크에 저장됩니다.

쿠키의 사용 목적: 이용자의 접속 빈도나 방문 시간 분석, 취향 및 관심분야 파악, 각종 이벤트 참여 정도 파악 등을 통한 타겟 마케팅 및 개인 맞춤 서비스 제공
쿠키 설치·운영 및 거부: 웹 브라우저 상단의 도구 > 인터넷 옵션 > 개인정보 메뉴 설정을 통해 쿠키 저장을 거부할 수 있습니다. 단, 쿠키 저장을 거부할 경우 로그인이 필요한 일부 서비스 이용에 어려움이 있을 수 있습니다.

제8조 (개인정보의 안전성 확보 조치)

회사는 개인정보의 안전성 확보를 위해 다음과 같은 기술적·관리적 조치를 취하고 있습니다.